Customer Care
Delivery
- Rulmaker Custom made order takes 10 to 14 days to deliver
- Rulmaker (ready to wear) order takes 1 to 4 days to deliver
As soon as your order is sent, we will contact you .
Yes, its possible . Please contact us for details .
Return & Exchange Policy
Custom made order shall not be applicable for return & exchange. Unless
• Products with major quality defects
• Products damaged during shipment
• Wrong product or colour
• Product lost in shipment
Items that you want to return must be unworn, unwashed and unused with all original tags attached. Items that are opened or damaged or do not have a receipt may be denied an exchange unless.
All return must be processed within 10 calendar days of the original purchase date
If you are not fully satisfied with the products you bought, simply bring it back to us . Please note that the value of the exchanged product should be of similar or higher value than the original product price. If exchanging for a higher value item, the purchase value difference must be paid
Items that you want to exchange or return must be unworn, unwashed and unused with all original tags attached. Items that are opened or damaged or do not have a receipt may be denied an exchange
• Products with major quality defects
• Products damaged during shipment
• Wrong product, Size or colour
• Product lost in shipment
All return must be processed within 10 calendar days of the original purchase date
Our return & exchange policy shall not be applicable for any discount sales product
Payments & Order
For custom made orders, advanced payment is required. This ensures that resources for production are secured and committed, enabling successful completion and delivery of the custom-made item. The payment proves a client’s seriousness and commitment towards the order. Therefore, it’s essential to understand that advance payment is necessary for crafting custom-made orders.
After you have placed your order, you’ll reach our order confirmation page. Make sure to follow all the steps in the checkout process to complete the order. Thereafter, we’ll call you for confirmation and also confirmation massage email you with your ordered items .
Rulmaker offers Cash On delivery Service Via Pathao Parcel also we have safe payment with SSLCOMMERZ & bKash
Our Delivery is free BDT100
Meet Your Tailor
Our meet your tailor service will cost you BDT1550 but it only available at selective location
– Banani
– Banani DOHS
– Baridhara
– Bashundhara
– Gulshan
– Uttara
– Dhanmondi
– Mirpur DOHS
– Mohammodpur
You have to live in dhaka city first because of our limitation this service only available at dhaka if your location not in not in the list and then you have to pay extra as service cost .
Ofcouse you can change it but you have to infrom us atleast 4 hour earlier . Other hand you have to book it again .
Privacy Policy
When you visit Rulmaker.com and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience
We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third-parties that provide us support services or help us market products and services.
- Third-parties are contractually prohibited from using your identifiable information in any manner other than helping
- We may share your personal information if necessary to comply with laws, government requests or to protect the rights of
- We may use your identifiable information to send periodic emails to provide you with information and updates regarding new arrivals, campaigns, and any other activities.
- We use “cookie” technology that allows our to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience.
- Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns.
- In this case also, third-parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping
Contain links to/from the websites of partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Please check their policies before you submit any personal data on their websites.
Product, Website & Account Login
You dont need to open a account in rulmaker.com for product purchase but for varication purpose you have to follow below step in checkout option
- Proceed to checkout
- Enter your contact number
- Shortly you will recieved SMS for login passward
- Enter recived passwaor
- then proceed with safe payment option
Every time you buy a product in rulmaker.com you just proceed checkout option with your contact numer . We will sent you SMS along with password . Login with that password .
Rulmaker is a bespoke tailor service . When you order a product in rulmaker.com . We save your meassurment in document .