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Customer Care

Customer Care

Delivery

  • Rulmaker Custom made order takes 15 to 20 days to deliver 
  • Rulmaker (ready to wear) order takes 1 to 4 days to deliver 

As soon as your order is sent, we will contact you .

Yes, its possible . Please contact us for details .

Return & Exchange Policy

Custom made order shall not be applicable for return & exchange. Unless

• Products with major quality defects

• Products damaged during shipment

• Wrong product or colour

• Product lost in shipment

Items that you want to return must be unworn, unwashed and unused with all original tags attached. Items that are opened or damaged or do not have a receipt may be denied an exchange unless.

All return must be processed within 10 calendar days of the original purchase date

 

If you are not fully satisfied with the products you bought, simply bring it back to us 

Items that you want to  Return exchange or refund must be unworn, unwashed and unused with all original tags attached. Items that are opened or damaged or do not have a receipt may be denied an exchange

• Products with major quality defects

• Products damaged during shipment

• Wrong product, Size or color

• Product lost in shipment

All return must be processed within 7 calendar days of the original purchase date

Our return, exchange & refund policy shall not be applicable for any discount sales product

Order

After you have placed your order, you’ll reach our order confirmation page. Make sure to follow all the steps in the checkout process to complete the order. Thereafter, we’ll call you for confirmation and also confirmation massage email you with your ordered items .

Our Delivery is free BDT100

Privacy Policy

When you visit Rulmaker.com and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information,  name, email address, phone number, etc. We also maintain records of your history and interests to improve your shopping experience

We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third-parties that provide us support services or help us market products and services.

  • Third-parties are contractually prohibited from using your identifiable information in any manner other than helping
  • We may share your personal information if necessary to comply with laws, government requests or to protect the rights of
  • We may use your identifiable information to send periodic emails to provide you with information and updates regarding new arrivals, campaigns, and any other activities.
  • We use “cookie” technology that allows our to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience.
  • Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns.
  • In this case also, third-parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping

Contain links to/from the websites of partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Please check their policies before you submit any personal data on their websites.

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